Return & Refund Policy

At Wearthesedays, we want every customer to enjoy a pleasant and satisfying shopping experience.

If your purchase does not meet your expectations, you may request a return or exchange for eligible products according to the terms outlined below.

Please read this policy carefully before requesting an order cancellation, product return, exchange, or refund.

Cancellation

You may request to cancel your order within 3 days of placing it, provided the order has not yet entered production or been shipped.

If your cancellation request is approved, we will issue a full refund to your original payment method.

Please be aware that once an order has entered production, processing, or shipment, cancellation may no longer be possible.

If you need to cancel an order, please contact our customer support team at service@wearthesedays.com as soon as possible.

Returns & Exchanges

Eligible requests for returns or exchanges must be submitted within 14 calendar days after receiving your order.

Before sending any product back, please email our customer service team at service@wearthesedays.com to receive the appropriate return instructions and authorized return address.

Products returned without prior approval or instructions may not be accepted, subject to applicable law.

Returns for Personal Reasons

If you would like to return an item for personal reasons, such as:

• Ordering an incorrect product
• Choosing the wrong size or color
• Changing your mind about your purchase
• Deciding that you no longer want the product

The returned item must generally meet the following conditions:

• Unused
• Unworn
• Unwashed
• Free from damage
• Not altered or modified
• Maintained in its original condition
• Returned with its original packaging and accessories, where applicable

For returns requested due to personal preferences or purchasing mistakes, customers are responsible for the return shipping fees and any associated return expenses.

Damaged, Defective, or Incorrect Items

If your order arrives with any of the following problems:

• Damaged products
• Defective merchandise
• Broken items
• Incorrect products
• An incorrect size or color caused by our mistake
• Missing items from your order

Please contact us promptly at service@wearthesedays.com.

To help us investigate and resolve the issue, please provide:

• Your order number
• A clear explanation of the problem
• Relevant photographs or videos of the product and packaging, when applicable

Once we have reviewed your request and confirmed that the issue resulted from an error on our part, we will offer an appropriate resolution, which may include a replacement or refund.

If a return is necessary due to our mistake, we will cover the applicable return shipping expenses.

Non-Returnable or Non-Refundable Items

Returns or refunds may not be accepted under the following circumstances, except where otherwise required by applicable law:

• The return or exchange request is made more than 14 calendar days after the order has been delivered.
• Products returned for personal reasons have been worn, washed, used, damaged, altered, or are no longer in their original condition.
• Original packaging or accessories required to complete the return are missing, where reasonably necessary.
• Customized or personalized products are returned for reasons unrelated to manufacturing defects, damage, or mistakes on our part.
• A customer refuses delivery without a valid reason.
• Delivery cannot be completed because the customer supplied an incorrect, incomplete, or invalid shipping address, subject to the specific circumstances and applicable laws.
• Sufficient proof of purchase cannot be provided when reasonably required to verify the transaction.

Please do not send returned merchandise directly to the manufacturer.

Custom and Personalized Items

Products that are custom-made or personalized are generally not eligible for returns or exchanges based on personal preferences.

However, if a customized or personalized item arrives damaged, defective, or incorrect due to an error on our part, please contact us for assistance.

Our customer service team will evaluate the issue and determine an appropriate solution in accordance with this policy and applicable laws.

How to Request a Return or Exchange

If you wish to return or exchange an eligible item, please follow these steps:

• Email service@wearthesedays.com within 14 calendar days after receiving your order.
• Include your order number and a brief explanation of why you are requesting a return or exchange.
• If the product is damaged, defective, incorrect, or missing, attach clear photos or videos when applicable.
• Wait for our customer support team to review your request and provide the appropriate return instructions and authorized return address.
• If a physical return is required, carefully package the item and send it to the address provided by our customer service team.
• Once your return has been shipped, provide the tracking number when available.

Please do not ship any products back before contacting our customer service team and receiving the appropriate instructions.

Return Shipping Costs

If the Return Is Due to Our Error

If a return is necessary because you received a damaged, defective, or incorrect product due to a mistake on our part, Wearthesedays will cover the applicable return shipping costs.

If the Return Is for Personal Reasons

If you return a product because you changed your mind, ordered the wrong item, selected an incorrect size or color, or for another personal reason, you will be responsible for the return shipping expenses.

Return shipping charges may vary depending on the carrier, delivery destination, and shipping method selected.

For your protection, we recommend choosing a trackable shipping service when returning merchandise.

Return Processing Time

After your returned package has been delivered to the designated return location and inspected, we generally process eligible returns, exchanges, or refunds within 5–7 business days.

We will send you an email notification once your return request has been reviewed and the applicable process has been completed.

Refunds

If your refund request is approved, the refunded amount will be credited to the original payment method used to complete your purchase.

After we initiate the refund, your bank, credit card issuer, or payment service provider may require additional time to complete the transaction and make the funds available in your account.

The exact timeframe depends on your payment provider and may take up to 20 working days in certain circumstances.

Delayed or Missing Refunds

If your refund has been approved but the funds have not yet appeared in your account, please follow these steps:

• Review your bank account or payment account again to confirm whether the refund has been posted.
• Contact your credit card issuer or payment provider to check the refund status.
• Speak with your bank, as additional processing time may be required before the funds become available.
• If you have completed these steps and still cannot locate your refund, contact us at service@wearthesedays.com for further assistance.

Exchanges

Eligible product exchanges must be requested within the same 14-calendar-day period that applies to returns.

All exchange requests are subject to the general product condition and eligibility requirements described in this policy.

If you would like to exchange an item, please contact our customer service team before shipping it back.

Replacement products are subject to current inventory availability, and we cannot guarantee that every requested size, color, or style will remain in stock.

If an exchange is necessary because we shipped an incorrect or defective product, we will arrange an appropriate replacement without charging additional applicable shipping fees.

Return Address

Return Address:

Xiaobaiju Supply Chain
4th Floor, Building B, Kesui Jingu
No. 1 Dongfeng West Road, Dali Village
Qingxi Town, Dongguan, Guangdong, China

Important Notice:

Please contact our customer support team before returning any merchandise.

The appropriate return destination may differ depending on your order, product type, or fulfillment arrangement.

Returns shipped to an incorrect or unauthorized address may not be accepted or processed, subject to applicable law.

To prevent unnecessary delays or complications, please obtain confirmation of the correct return address and instructions before sending your package.

Contact Us

If you have questions about our return procedures, exchange eligibility, refund processing, or any other after-sales concerns, please reach out to the Wearthesedays customer support team.

Email: service@wearthesedays.com

Thank you for shopping with Wearthesedays. We appreciate your trust and are committed to providing helpful support throughout your shopping experience.