Frequently Asked Questions

ORDERS

How can I check the status of my order?

After completing your purchase at Wearthesedays, you will receive an order confirmation email. Once your package has been shipped, tracking details will be emailed to you when available.

Can I modify or cancel my order?

You may request to cancel your order within 3 days of placing it, as long as it has not entered production or been shipped.

If you would like to make any changes or request a cancellation, please email us at service@wearthesedays.com as soon as possible.

PAYMENT

What payment options are available?

We accept the payment methods shown during checkout, including PayPal and supported major credit or debit cards.

All orders on our website are processed in US dollars (USD).

SHIPPING

How long will my order take to arrive?

Orders are generally prepared and processed within 5–7 business days.

Our estimated delivery timeframe is:

  • Standard Shipping: 10–15 business days

This estimated delivery period includes the 5–7 business days required for order processing.

Delivery times may vary depending on the destination, carrier operations, and other circumstances.

What are your shipping rates?

Our standard shipping charges are:

  • Orders from $0.00 to $58.99: $9.99 Standard Shipping
  • Orders of $59.00 or more: Free Standard Shipping

The applicable shipping cost will be displayed at checkout.

How do I track my shipment?

When your order is dispatched, we will send a shipping confirmation email containing tracking information when available.

Please allow some time for the shipping carrier to update the tracking status.

RETURNS & REFUNDS

Can I request a return or exchange?

Yes. Eligible returns and exchanges may be requested within 14 calendar days after receiving your order.

For returns requested due to personal preferences, items should generally be unworn, unused, undamaged, and kept in their original condition.

Before sending any product back, please contact us at service@wearthesedays.com for assistance and return instructions.

Who is responsible for return shipping fees?

If you receive an incorrect, damaged, or defective product due to an error on our part, we will cover the applicable return shipping costs.

For returns based on personal reasons, customers are responsible for the return shipping expenses.

How long does it take to process a return or refund?

Once your returned items have been received and inspected, eligible return or exchange requests are usually processed within 5–7 business days.

Approved refunds will be returned to your original payment method. Additional processing time may be required by your bank or payment provider.

ORDER ISSUES

What should I do if my order arrives damaged, defective, incomplete, or incorrect?

If there is a problem with your order, please contact our customer support team at service@wearthesedays.com.

To help us resolve the issue efficiently, please provide:

  • Your order number
  • A brief explanation of the problem
  • Clear photos or videos showing the issue, when applicable

Our team will review the information and guide you through the appropriate next steps.

Thank you for shopping with Wearthesedays. We're here to help make your shopping experience as smooth and enjoyable as possible!